Privacy Policy and Personal Information Collection Statement

1. Privacy Policy
   1. This website/company may require visitors to provide some personal data, the purposes for which will be stated in the relevant sections of this website/company. Forex Forest Limited (referred to as the "Company") is committed to ensuring that all personal data is handled in accordance with the provisions of the Personal Data (Privacy) Ordinance. Under the Personal Data (Privacy) Ordinance, any person has the right to request access to or correction of their personal data. Please contact us via email at info@forexforest.com or telephone at 2682 0833.
   2. In accordance with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong), when collecting, storing, using, and transmitting personal data, Forex Forest Limited or any of its subsidiaries, affiliated companies, websites, or media platforms (referred to as "the Company") will respect your statutory privacy rights. This Personal Data Privacy Policy (referred to as "this Policy") sets out the purposes for which the Company uses privacy or personal data.
   3. The Company will keep the data of the data subject confidential and ensure that its policies and practices in relation to the collection, use, retention, transfer, and access of personal data comply with the provisions of the Personal Data (Privacy) Ordinance of Chapter 486 of the Laws of Hong Kong.
2. Information Policy Notice
   1. This notice sets out the information of Forex Forest Limited (referred to as the "Company") data policy (referred to as "this Policy").
   2. The Company will collect or receive personal data about you from time to time. Such data includes but is not limited to the data collected by the data subject in the course of normal business dealings with the Company. "Personal data" refers to your personal identification information or sensitive data (such as name, occupation, address, contact details, identification or passport number, date of birth, email address, telephone number, your age, statistical data, etc.).
   3. Your personal/related data may be used for the following purposes:
      1. Processing applications;
      2. Carrying out the maintenance of your membership as a member of the Company;
      3. Establishing/determining membership benefits for Company members;
      4. Promotional notifications and other services;
      5. Updates on systems, and product information;
      6. Internal research and analysis, including the development of services, and product information or gifts by the Company;
      7. Ensuring the daily operation of services, systems, and products;
      8. Conducting customer satisfaction surveys;
      9. Market promotion of the latest news;
      10. Notifying you of joint promotions or charity events with charitable organizations or non-profit organizations;
      11. Any other purposes related to the above.
3. Personal Information Statement
   1. You may be required to provide identifiable personal information from time to time, IBNLT your name, gender, age, identity document number, date of birth, telephone number, fax number, address, email address, education level, occupation, interests, and preferences. If you refuse to provide such information, it may hinder us from providing appropriate services to you.
4. Data Retention
   1. This policy is for the purpose of personal data collection, and under any circumstances, the company has the right to retain the relevant information permanently or for a reasonable period. You acknowledge that the personal data provided may be used and retained by the company for the following purposes:
      1. As required by law;
      2. With your consent to the company;
      3. To provide products and services to you;
      4. For the company's processing systems and product services;
      5. For service fee payments.
   2. In the course of performing our duties, we may, within the limits permitted by law, match and compare any personal data obtained for the above purposes or any reasonable purposes with data held by government agencies, regulatory bodies, securities exchanges, corporations, organizations, or individuals in Hong Kong and overseas, for the purpose of verification.
5. Access to Personal Information
   1. Visitors may contact the company via email or messaging to request access to your personal data in written form. The company will process your request in accordance with Section 19(1) of the Personal Data (Privacy) Ordinance. If the company is unable to complete the access process within 40 days, you will receive written notification of the actual timeline for the access process. Please note that under Section 20(3e) of the ordinance, if you fail to or refuse to make the access request in written form, the company reserves the right to reject your access request. According to Section 28 of the ordinance, the company may charge a reasonable fee to the requester for accessing the data. However, if you are genuinely accessing the personal data for the purpose of making reasonable corrections, the company may consider waiving such fees.
6. Correction of Personal Data
   1. Visitors may contact the company via email or messaging to request the correction of your personal data and provide the accurate information for correction. You must ensure that the submitted data is accurate and correct. Otherwise, the company may charge a reasonable fee to the requester for accessing the data. If the company's staff has doubts about the requested modification, the company reserves the right to refuse processing the application. If the data is accurate and correct, the company will correct your personal data within 40 days of receiving your request, as stipulated in Section 23 of the Personal Data (Privacy) Ordinance. Similarly, if the company is unable to complete the correction process within 40 days, you will receive written notification of the actual timeline for the correction process.
   2. The application only applies to the correction of personal data and does not include any of the following data contents:
      1. Opinion data used solely for evaluative purposes;
      2. Any examination, examination scripts, and examination results conducted by educational institutions prior to the release of the examination results;
      3. Personal data of beneficiaries solely used for trust administration;
      4. Personal data solely used for arbitration or mediation proceedings handled by arbitration or mediation bodies;
      5. Documents related to litigation if all proceedings related to the litigation are not yet completed;
      6. Derived personal data; and
      7. Purposes related to the above.
7. Security
   1. The personal data provided by you to the company will be securely stored within the company's website system and can only be accessed by authorized personnel. The website system will encrypt and securely store the data in real-time, and only authorized and trained employees will be granted access to such information. The company will keep all relevant personal data confidential and store it on the company's computer servers. The company will ensure that its employees comply with all practices relating to personal data and security. To prevent data theft and unauthorized access, the computer servers will also regularly perform data backups and system updates.
8. Inquiry
   1. If you have any questions regarding this policy, you can contact our customer service during office hours from Monday to Friday, 10:00 AM to 6:00 PM, by calling our company's customer service hotline.
9. Personal Information Collection Statement
   1. As our valued customer, we are pleased to provide you with the latest products and services. We may need to update your personal data from time to time. We will treat your personal data with confidentiality. The policies and procedures regarding the collection, use, retention, disclosure, transfer, confidentiality, and access of personal data mentioned above comply with the relevant laws and regulations in Hong Kong and are included in this statement.
10. Personal Information Collection Statement
    1. I/we acknowledge that I/we have read and understood the Personal Data Collection Statement.
    2. I/we hereby confirm and agree to the above statement and this policy by Forex Forest.
    3. I/we confirm that I/we are fully aware of the purposes for which the company collects, uses, and discloses personal data, and I/we have voluntarily provided personal data for those purposes and expressly consent or are deemed to consent to the company's collection, use, and disclosure of my/our personal data.
    4. I/we agree that I/we will not engage in any activity that interferes with or disrupts the operation of the website owned by Forex Forest Limited (as well as the servers and networks which service the website owned by Forex Forest Limited).
11. Company Disclosure of Your Personal Data
    1. In the course of fulfilling its responsibilities, the company may, to the extent permitted by law, match, compare, convert, or exchange any personal data provided by customers or subsequently obtained with data held by government agencies, other regulatory bodies, stock exchanges, companies, organizations, or individuals in Hong Kong and overseas for the purpose of data verification.
12. According to the Personal Data (Privacy) Ordinance, you have the right to:
    1. Ascertain whether the company holds your personal data;
    2. Access the personal data held by the company within a reasonable timeframe;
    3. Access the personal data held by the company group in a reasonable manner;
    4. Request the company to correct any inaccurate personal data concerning you.
13. According to the Personal Data (Privacy) Ordinance, you have the right to:
    We may collect other non-personal information about the use of our Software Applications, visits to our websites or use of additional services, including links you have clicked, software or information you have downloaded, as well as other actions related to the use of our products or services. We may also collect Page 5 of 14 certain technical information necessary for the operation of our products/services and the collection of statistics on the use of such products/services, along with any error reports about our products.
14. The Company and its fellow subsidiaries reserve the right to disclose publicly your real name, and the data collected from the use of our Software Applications.

Website Terms of Use, Disclaimer, Policies, and Regulations

1. Terms of Use and Disclaimer
   1. The following terms and conditions outline the "Terms of Use" and "Disclaimer" for forexforest.com and related international websites (referred to as "this website"). By using this website, you agree to and comply with the responsibilities outlined in these terms, as well as the Privacy Policy and Personal Data Collection Statement, which are incorporated into and form part of these Terms of Use. Please carefully review them, and by continuing to use this website after any revisions to these terms, you indicate your acceptance of such revisions. This website is the property of Forex Forest Limited (referred to as "the company") and its licensors. Any terms regarding the use of this website also apply to any subsidiaries, employees, agents, or affiliated companies.
   2. The company reserves the right to modify these terms and conditions without prior notice, and no one may object to such modifications. Please regularly visit this website for the latest information.
   3. Any content and information provided on this website are for reference or personal opinion sharing purposes only and do not constitute any offer, invitation, inducement, advice, suggestion, or solicitation. Investments involve risks, and you are responsible for assessing the risks before making any investment decisions.
   4. You understand that the content of the services is protected by copyright and other possible intellectual property rights.
2. Limitation of Liability
   1. You agree and acknowledge that without the prior written consent or authorization from the company, you shall not use, modify, reproduce, publicly display, adapt, post, or transmit any copyrighted materials, videos, or other intellectual property owned by this website and the company. You also understand that you shall not publish any illegal, threatening, defamatory, privacy-infringing, copyright-infringing, or offensive materials on the company's communication systems, video channels, and other media platforms. This includes materials that encourage criminal activities, give rise to civil liability, or violate any laws.
   2. You acknowledge that the services or products provided on this website and by the company are subject to Hong Kong laws, regulations, and the relevant terms and conditions of the company (referred to as the "applicable laws"). You agree to comply with all the responsibilities under the applicable laws. If there are any legal uncertainties, you may seek legal advice or opinions from third parties.
   3. You have verified all the personal information or supporting documents submitted to the company, including registration, applications, surveys, forms, and have confirmed the accuracy of all the information.
   4. You agree that if you violate any terms and conditions of this website or the services or products provided by the company, resulting in any loss, claims, or additional expenses and costs incurred by the company's employees, directors, agents, affiliated companies, or individuals, you shall bear all the expenses, and the company reserves the right to pursue any legal remedies.
   5. If there is any conflict of interest between you and the company during the period from the start of using the services or products, the company has the right to immediately terminate your membership and your access to the company's trading programs, products, and other services without further notice or refund.
3. Service Amendments
   1. You agree that the company has the right to temporarily or permanently modify any online or offline services or products without further notice. The company shall not be held responsible for any consequences arising from such modifications, suspensions, or interruptions.
4. Disclaimer and Limitation of Liability
   1. The website and communication channels of the company provide general information about various types of services, products, and activities. While the company strives to ensure the accuracy of this information, it does not make any express or implied statements, representations, warranties, or guarantees regarding the accuracy and appropriateness of the information in any specific circumstances. Therefore, the company hereby disclaims any responsibility for any inaccuracies, omissions, or typographical errors in any publications or information related to the services or products provided by the website and the company, which may result in any direct or indirect losses or damages. The company will not provide any compensation (whether under tort law, contract, or other provisions), and you are responsible for evaluating the accuracy and completeness of the information, statements, and content provided on the website before making any decisions.
   2. The company reserves the right to reject your application for using its services or products, including membership authorization, without notice or providing any reasons.
   3. The data on website are provided by the company, and the company retains full ownership of all data. The company shall not be liable for any losses, damages, or injuries suffered by any other individuals directly or indirectly resulting from any acts, omissions, or negligence for any reason.
   4. In any circumstances, such as website or company maintenance, severe weather conditions, accidents, illnesses, personal reasons, or other reasons that prevent the use of the company's services or products, all fees paid will not be refunded. You will not be entitled to any refund or compensation and shall not raise any objections.
   5. You acknowledge that if you violate any relevant terms and conditions of the company, including online, offline, verbal, or written, the company has the right to immediately and permanently terminate your use of the company's services or products.
5. Intellectual Property
   1. All data, text, music, sounds, photos, images, software, videos, information, or other materials (referred to as "Content") displayed or provided on this website, related communications, and platforms are owned by the company or licensed to the company, and are protected by copyright, trademarks, service marks, patents, or other proprietary rights and laws. The company and/or its licensors have the copyright to select, arrange, coordinate, and enhance such Content and the original content. While you may download or print the Content for personal, non-commercial use or for purposes specified in these terms, you do not acquire any rights in relation to that Content. Unless expressly provided in these terms, you may not modify, alter, publish, transmit, redistribute, participate in the transfer or sale of, create derivative works or exploit any part of the Content without prior written permission from the company.
6. Applicable Law and Jurisdiction
   1. These Terms of Use and the services and products provided by the company are governed and interpreted by the laws of Hong Kong, and you agree to submit to the non-exclusive jurisdiction of the courts of Hong Kong. In the event of any inconsistency or discrepancy between the Chinese and English versions of these terms, the Chinese version shall prevail.
7. General Terms
   1. If any provision of these terms is determined to be illegal, invalid, or unenforceable by any court of competent jurisdiction, that provision shall be deemed separable and shall not affect the validity and enforceability of the remaining provisions.
   2. The failure of the company to enforce any provision or exercise any right under these terms shall not constitute a waiver of that provision or right. All waivers must be signed by the company in writing. The company does not waive any act of non-compliance with these terms or any right under these terms, unless specifically stated in a written waiver.
   3. All notices regarding these terms shall be in writing and sent by mail or email. In these terms, unless the context otherwise requires:
      1. Headings are for convenience only and do not affect the interpretation of any provision.
      2. Words in the singular include the plural and vice versa.
      3. References to paragraphs are references to paragraphs in these terms.

End User License Agreement (EULA)

1. Important Notice
   1. Before downloading, installing, copying, or using the automated trading programs, software, related upgrades, patches, updates, and related services (referred to as the "Product") provided by Forex Forest Limited or any of its affiliates/subsidiaries (referred to as the "Company"), please review the terms and conditions of the Product. By browsing this website, platform, or any promotional materials of the Company, whether or not you have downloaded or installed the Company's Product or software, you agree to all the following terms and conditions ("this EULA Agreement").
2. This EULA Agreement constitutes the agreement between you and the Company. This agreement includes: (i) "Terms of Use," (ii) "Disclaimer, Policies and Regulations," (iii) "Privacy Policy," and (iv) "Personal Information Collection Statement," which form part of this agreement. You are responsible for assuming any risks associated with the use, installation, etc. If there is any conflict between this agreement and any of the aforementioned terms, names, liability limitations, policies, or collection statement terms, the Company shall have the final decision, and no one shall object.
3. License Grant
   1. The Product provided by the Company is licensed for use under the Company's authorization, and not for sale, absolute use, or ownership. It is for personal use only and should not be used for commercial purposes, including but not limited to selling, leasing, licensing, distributing, marketing, or exploiting the Product or any part thereof for any commercial purposes. The Product may undergo periodic system updates, some of which may involve third-party suppliers or result in additional fees due to adjustments made by third-party suppliers. It is your responsibility to understand and comply with any additional terms, conditions, or fee limitations imposed by third-party suppliers when using the Company's Product.
   2. All development platforms, programs (including but not limited to trademarks, images, photos, animations, videos, audio, music, text, and "widgets") of the Product or software belong to the Company and are protected by copyright. You may not reverse engineer, decompile, disassemble, modify, copy, or create derivative works or software of the Product without authorization. You may not sell, lease, market, distribute, or exploit any part of the Product for commercial purposes. You may not delete, alter, or bypass any copyright and trademark notices or other proprietary and original information, statements, or labels contained in the Product. Violators will be subject to legal action and damages.
   3. Compliance with Laws and Code of Conduct: When using the Product and services, you agree to comply with all applicable laws, regulations, and rules. You also agree to adhere to specific codes of conduct for managing your use of the Product (referred to as the "Code of Conduct"), although these codes of conduct may not be comprehensive and may be modified by the Company at any time. In any case, you may only use the Product for its intended purposes.
      This EULA Agreement may be updated and modified from time to time. By accepting the terms and conditions, you acknowledge and agree to comply with the terms, conditions, laws, and regulations of Hong Kong, including:
      1. Creating, using, sharing, and/or posting any materials (text, phrases, images, sounds, videos, etc.) related to the Product that may violate confidentiality obligations, infringe upon any intellectual property rights or personal privacy rights, or incite illegal activities (such as cracking, pirating, and forging software).
      2. Modifying, distorting, blocking, interfering with, delaying, impeding the normal functioning of the Product in whole or in part, or the availability of the Product for other users, or the normal operation of the Product's partner networks, or attempting to engage in any of the aforementioned actions.
      3. Transmitting or distributing any viruses, Trojans, worms, bombs, destructive files, and/or similar destructive devices related to the Product, and/or engaging in activities that organize or participate in the invasion or attack of the Company's servers, Product, and/or its service providers and partners.
      4. Uploading or disseminating any materials or content related to the Product that are deemed offensive (as determined by the Company), including but not limited to harmful, threatening, illegal, abusive, harassing, defamatory, derogatory, obscene, pornographic, or racially or ethnically discriminatory materials.
      5. Harassing or threatening any other users of the Product.
      6. Improperly using the assistance services or complaint services or sending false messages/reports to the Company's staff.
      7. Impersonating the Company's staff, representatives, partners, or agents.
      8. Impersonating a spokesperson for the Product or the company.
4. Intellectual Property
   1. All rights, ownership, and intellectual property, related communications, and the platform providing services, as well as all data, text, music, sounds, photos, images, software, videos, information are owned by the Company or licensed to the Company for use and are protected by copyright, trademark, service marks/logos, patents, or other proprietary rights and laws. The Company and/or its licensors have the copyright to select, coordinate, arrange, and enhance such Content as well as the original content. While you may download or print the Content for personal, non-commercial use or for purposes specified in these terms, you do not have any rights to the Content. Unless expressly stated otherwise in these terms, you may not modify, alter, publish, transmit, redistribute, participate in the transfer or sale of the Content, create derivative works, or exploit any part of the Content in any way without prior written permission from the Company.
5. Use of the Product
   1. The Company's products may be protected by digital rights management software ("DRM software").
      You acknowledge and agree to the following with respect to DRM software:
      1. DRM software will be installed on your computer when you install the Product;
      2. DRM software may limit the number of installations of the Product;
      3. DRM software may install additional components on your computer to implement copy protection;
      4. An internet connection may be required during installation and/or initial activation of the Product to unlock the Product through DRM software.
   2. The Company's products or software may be protected by digital rights management software ("DRM software"). Internet connectivity and the Company's official Gems membership account are related to DRM software. The installation of any components related to DRM software on your computer is unrelated to the Company. If there are updates to the terms of service, product features, etc., the Company will provide electronic notifications, and you are responsible for reviewing the latest details and understanding the terms of use, services, and product features. If you use online services/features, there may be age restrictions based on local laws and regulations.
   3. If you use the Company's products or software on any desktop or mobile device, you are responsible for paying any network provider, telecommunications company, or related connection fees. You must choose the appropriate service based on your individual needs and assume all risks. You understand that the quality, response time, or access to specific features of the Product may depend on your compatible mobile device, electronic communication network, telecommunications operator, etc. You understand that the Product may not be compatible with all mobile devices/telecommunications operators or all internet service providers. The Company is not responsible for any impact on its products or software caused by third-party suppliers.
   4. You acknowledge and agree that when using the Company's products, the Company will collect and record connection information or relevant data from your use on desktop and any mobile devices for recording, archiving, analyzing specific data, and creating user statistics. In general, the Company does not disclose your personal data to any third parties. However, the Company has the responsibility to disclose or share your personal data when necessary to comply with legal obligations or to fulfill the legitimate interests of the Company, other users, and third parties. This includes purposes such as fraud prevention and risk reduction. All recorded and collected data is saved anonymously. For information on how the Company uses your personal data, please refer to the Company's "Privacy Policy".
   5. Regardless of whether you use the Product on a desktop or any mobile device, the usage records will be recorded and collected for marketing, analysis, and advertising purposes on third-party platform services. Usage records include: (i) age and gender; (ii) the number of views of all advertisements by the Company; (iii) unique identifiers set on desktop/mobile devices; (iv) records of your browsing other websites, products, and services; (v) currency exchange rates, purchase history; (vi) web beacons, HTTP cookies, tracking pixels; (vii) data related to the above items. If you do not agree to the use of your personal data for marketing and analysis purposes by the Company, please submit a written application to the Company within 30 days of using the Company's products or software.
6. License Agreement
   1. You acknowledge and agree that while using the Company's Product, the Company's system/staff may periodically monitor your computer system to ensure that there are no other third-party programs or interferences that hinder or prevent the interaction of the Company's Product or software. If the system/staff discovers any suspicious third-party programs, random access memory (RAM), or other hardware, the Company may, based on system/server records such as account names and Internet Protocol (IP) addresses, terminate your right to use the Company's Product or software without further notice.
   2. Any opinions, suggestions, or recommendations expressed by you in the Product/service/related platforms are solely your responsibility as the user expressing those opinions and do not represent the stance or opinions of the Company.
7. If you violate any terms of this End User License Agreement (EULA) or misuse the Product, directly or indirectly causing any loss to the Company, its affiliates, directors, employees, partners, related organizations, cooperative intermediaries and agents, related service providers, distributors, other users of the Product, or any other individuals or entities, you shall bear full responsibility and agree to indemnify all affected parties for any claims, expenses, and related losses (including attorney fees). The terms of this EULA shall remain in effect after the termination of this license agreement, and the Company reserves the right to defend and control any matter on its own.
8. You acknowledge and agree that once you make a payment to pre-order or purchase a service/product (including partial payment), this agreement will immediately take effect until further notice. In the event of a violation of this EULA agreement, your company account and the Company's Product or software will be immediately suspended, and you must promptly delete the Company's Product and software or any copies thereof.
9. The Company reserves the right to update the Product, software, and related systems at its own discretion for any reason, including automatic installation, downloading, or modification of programs within the Product or software. Additionally, when the Company has announced a new version, the previous version may cease to operate and receive updates automatically without further notice. You are responsible for contacting and managing the service of third-party suppliers and ensuring personal backups to prevent data loss. This EULA agreement may be updated periodically, and the final version shall prevail in any circumstances, without any objections. You can also view the latest version of the Product, software, and this EULA agreement through the Company's website or the Company's Gems system. The Company will not follow up or take responsibility for the aforementioned circumstances.
10. Other Terms
    1. The Company's Product or software is subject to all applicable export control laws and regulations. You must comply with local (if applicable) import and export laws and restrictions, as well as any regulations issued by relevant authorities regarding the Product and its use. The Company's Product or software may not be exported, downloaded, or otherwise disseminated to any country subject to embargo. If you have any questions or concerns regarding the final use or method, please contact our staff first.
    2. Any part of this EULA agreement that is illegal or unenforceable, including related provisions and clauses, shall be deemed invalid/deleted according to applicable laws. Furthermore, the Company has the right to add or delete any invalid, unenforceable, or illegal provisions to make them valid, enforceable, and legal. The validity and enforceability of the other provisions shall not be affected.
    3. Any objections by either party to any provision of this EULA agreement shall be deemed invalid unless expressly specified in writing and confirmed by the signature of the waiving party, and a successful consensus is reached. Unless otherwise specified in this agreement, failure to exercise or delay in exercising any rights, remedies, compensation, or indemnification arising from this agreement shall not constitute a waiver of any risks, liabilities, losses, or the right to pursue the Company's reputation and internal impact.
    4. You acknowledge and agree that this agreement disclaims all express, implied, and statutory warranties and provisions, and the Company shall not be liable for any losses, disputes, or claims of any kind related to intellectual property. To the extent permitted by applicable law, any disputes or claims arising from this EULA agreement and its subject matter or formation (including non-contractual disputes or claims) shall be governed and interpreted according to the law. By referring to this agreement, you are deemed to have agreed to the terms and conditions of this agreement and its related provisions
11. This EULA agreement is applicable only to the extent permitted by law.
12. In the event of any inconsistency between the Chinese and English versions, the Chinese version shall prevail.

Applicant's Declaration:

1. I hereby declare that all information provided in the application form is complete and accurate.
2. I understand that if the submitted information does not meet the application requirements or includes any false or misleading information, my application/registration will be canceled or deemed invalid, and any related fees paid will not be refunded.
3. I agree to comply with all regulations of Forex Forest Limited.
4. I have read, understood, and agreed to the "Terms of Use," "Privacy and Data Collection Statement," and "End User License Agreement."